Privacy Policy

Introduction

At Harmony Life, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our services, or express interest in our properties. By using our services, you consent to the practices described in this policy.

Harmony Life Samui Co. Ltd. is a company registered in Thailand under registration number 0845567021090, with its registered office at 120/12 Moo 1, Bo Phut Sub-District, Koh Samui District, Surat Thani Province, Thailand, represented by Robert Szymański.

Information We Collect

We collect information that you provide directly to us, such as when you fill out a contact form, schedule a consultation, request property information, or communicate with us. This includes:

• Personal identification information (name, email address, phone number)
• Contact preferences and language settings
• Country of residence and nationality
• Investment interests and property preferences
• Communication history with our team
• Information about your visits to our properties

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns. This includes:

• IP address and geographical location
• Device information (browser type, operating system)
• Pages viewed and time spent on our website
• Referring website or source
• Click patterns and interaction with our content

How We Use Your Information

We use the information we collect for the following purposes:

• To provide information about our properties and investment opportunities
• To personalize your experience and tailor content to your preferences
• To communicate with you regarding consultations, viewings, and investment process
• To improve our website, services, and marketing effectiveness
• To comply with legal obligations and protect our legitimate business interests
• To process and manage property transactions when you choose to invest

Information Sharing

We may share your information with the following parties:

• Service providers who perform services on our behalf (hosting providers, CRM systems, email service providers)
• Professional advisors such as lawyers, accountants, and financial institutions when necessary for property transactions
• Government authorities when required by law
• Business partners directly involved in your property investment process
• Affiliated companies within the Harmony Life group

We do not sell your personal information to third parties. When we share information with service providers, we ensure they use appropriate safeguards to protect your data.

Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your information is stored on secure servers, and we regularly review our security practices.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider the amount, nature, sensitivity, potential risk of harm, and our legal and regulatory obligations.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us provide and improve our services.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve website functionality and ensure users can easily find what they're looking for.
• Marketing Cookies: These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites.

You can control cookies through your browser settings. Please note that disabling certain cookies may impact your experience on our website.

Your Rights

Depending on your location, you may have various rights regarding your personal information, including:

• Right to access and receive a copy of your personal information
• Right to correct inaccurate or incomplete information
• Right to delete your personal information in certain circumstances
• Right to restrict or object to processing of your personal information
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

Your personal information may be stored and processed in Thailand or any other country where we, our affiliates, or service providers maintain facilities. We will ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: